Assessing the user experience of marker-based 3D WebAR applications using user experience questionnaire

Nooralisa Mohd Tuah, Wan Nooraishya Wan Ahmad, Ryan MacDonell Andrias, Dg. Senandong Ajor, Suaini Sura, Ahmad Rizal Ahmad Rodzuan

Abstract


Marker-based 3D web-based augmented reality (WebAR) applications are an emerging field that merges web technologies with augmented reality. WebAR has gained popularity because of its ability to provide users with a reliable and autonomous platform. Yet, a limited investigation has verified its application and user perspective on its ability to function. This study is designed to evaluate the user experiences of marker-based 3D WebAR applications using the user experience questionnaire (UEQ). This study assesses various elements of the user experience, including attractiveness, clarity, engagement, efficiency, and innovation, utilizing the UEQ. This study aims to analyze user perceptions and interaction patterns thoroughly to get useful insights into the usability and user satisfaction aspects of marker-based 3D WebAR apps. The findings reveal that the WebAR app is both appealing and efficient, instilling confidence in its users. This underscores the pivotal role of user experience in shaping the effectiveness and reception of WebAR applications. This research has the potential to influence the creation of more user-focused and engaging marker-based 3D WebAR experiences, improving user engagement and immersion in web-based augmented reality environments.

Keywords


3D model; Augmented reality; Marker-based UEQ; WebAR

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DOI: http://doi.org/10.11591/ijict.v14i1.pp31-41

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The International Journal of Informatics and Communication Technology (IJ-ICT)
p-ISSN 2252-8776, e-ISSNĀ 2722-2616
This journal is published by the Institute of Advanced Engineering and Science (IAES) in collaboration with Intelektual Pustaka Media Utama (IPMU).

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